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Most Common Amazon Gift Card Errors

Amazon gift cards are as popular as the platform itself. It's rare to find a household where people don’t use Amazon for shopping, daily necessities and much more. When considering giving a gift card, Amazon is often the top choice because it is a safe and versatile option. Unlike other gift cards that may be specific to lifestyle, gaming, or other niches, an Amazon gift card opens up a vast world of choices. You can give it to anyone, knowing they will find something useful. However, like many other gift cards, Amazon gift cards can present some errors. In this blog, we’ll explore the most common Amazon gift card errors and how to resolve them.


1. Invalid Code

This error occurs when the entered gift card code is incorrect. Double-check the code for any typographical errors. Ensure you’re entering the code exactly as it appears, including any dashes. If the problem still persists, you will have to contact Amazon customer support.


2. Already Redeemed

There may appear a case when you receive a message that the card has already been redeemed. In this case, you will have to verify with the person who gave you the gift card. It’s possible the card was used mistakenly. If the issue remains unresolved, contact Amazon support with the gift card details for further assistance.


3. Expired Gift Card

Amazon gift cards typically don’t expire. But sometimes, Amazon might have some promotional cards that can expire. Ensure your gift card is not from a limited-time promotion. If it expires, unfortunately, it cannot be redeemed.


4. Card Not Activated

Sometimes, the retailer forgets to activate the gift card at the time of purchase. If your card shows a “not activated” error, return to the place of purchase with your receipt and ask them to activate it.


5. Currency Issues

Amazon gift cards are often region-specific. Make sure your gift card is valid for your Amazon account’s country. If it’s not, you may need to create an account on the respective Amazon website where the card is valid.


6. Account Issues

You might face issues redeeming the gift card if your Amazon account has been locked or has some restrictions. Contact Amazon customer service to resolve any account-related problems.


In case you decide not to use the gift card, you always have the option to sell it on Tbay.store. This way, you can convert your gift card into cash and use it as you please. You can also install Tbay Android App or Tbay iOS App to convert your gift cards to Nairas.


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