If you have been trading with Tbay for a while, you must know that every vendor on Tbay must lock in 30,000 Tbay points before they can trade. That money is held in a safe, separate wallet as soon as a trade starts, so your payment is already secure before you even send your card.
A lot of people worry about one thing when selling a gift card: what if I send my card and get nothing back? On Tbay, this can't happen, because of how the system is built. Here's exactly how it works.
Why Vendors Need a 30,000-Point Deposit?
Every vendor on Tbay goes through a screening process before they're allowed to buy cards on the platform. On top of that, each vendor must lock in a minimum deposit of 30,000 Tbay points, worth roughly $30,000.
This deposit isn't just a formality. It's what makes every trade safe. If a vendor's deposit balance drops below the required amount, they're automatically stopped from trading until it's topped back up. This means only serious, and well-funded vendors are buying cards on Tbay, not random accounts with nothing to lose.
How Your Money Gets Locked In Before You Trade?
The moment you start a trade, Tbay moves the value of your card out of the vendor's deposit and into a separate & secure holding wallet. This happens automatically, in seconds.
This step is the most important part of the whole process. It means your payment is already set aside and guaranteed before the vendor even sees your gift card. You're not trusting a stranger to pay you after they get your card, the money is already locked in, waiting to be released to you.
How Tbay Checks Your Card Before the Vendor Does?
Before your card even reaches the vendor, Tbay's system checks it automatically. It confirms the card is valid and that the balance on it is correct.
This step protects both sides. It means a vendor can't falsely claim your card was invalid or empty, because Tbay already checked it first. If your card passes this check, the trade continues normally.
What Happens After the Vendor Gets Your Card
Once your card passes the check, it's sent to the vendor. Tbay's system then tracks what happens next, watching for confirmation that the vendor has used (redeemed) the card.
The moment that confirmation comes in, your payment is released automatically from the holding wallet straight into your account. There's no waiting on the vendor to "confirm" they got paid, and no manual step where something can be delayed or forgotten.
What If a Vendor Tries to Dispute a Trade?
Sometimes a vendor may try to claim a card wasn't valid, even after Tbay already checked it. If that happens, Tbay's system automatically rejects the false claim, since the card was already verified earlier in the process.
For more complicated cases, the funds stay safely frozen in the holding wallet until a human moderator reviews the situation. Once it's resolved, the money is released to whichever side is actually owed it. Either way, your funds are never at risk of just disappearing.
Why This Matters for You
Put simply, three things make Tbay trades safe:
- You're never trading on blind trust. The vendor's money is already locked in before you send your card.
- Vendors can't lie about your card being invalid. Tbay checks it before they do.
- Only serious vendors are on the platform. The 30,000-point deposit requirement filters out anyone who isn't a real, committed buyer.
Every trade on Tbay is built so your payment is guaranteed before you send anything. That's what the 30,000-point deposit and holding wallet system are designed to do.
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