There are four different ways that you check your MTN data balance including USSD codes to smart apps and AI chatbots. If you’re tired of running out of data during an important video call or while watching your favorite show, you must know how to check data balance on MTN. The good news? It takes less than 10 seconds when you use the right method. Let’s dive in!
Four Different Ways to Check Data Balance on MTN
1) Using USSD Code to Check MTN Data Balance
This is hands down the quickest method to check your MTN data balance in Nigeria. It takes just 5 seconds and works on any phone.
- Simply open your phone dialer, type *323*4#, and press the call button.
- Within seconds, you'll see a message displaying your main data balance, bonus data, night plan data (if you have any), and the expiry dates for each bundle.
This method works perfectly whether you're using a smartphone or a basic feature phone. You don't need internet connection, and it's completely free. The response appears instantly on your screen, giving you all the information you need at a glance.
Pro Tip:
If you check your balance frequently, a smart tip would be to save *323*# as a contact in your phone named "Data Balance" or "MTN Balance". This way, you can check your balance with just two taps instead of typing the code every time. When the code doesn't work: If you're in an area with poor network coverage, the USSD code might not respond immediately. In this case, move to a location with better signal or try one of the alternative methods below.
Alternative Method: The *323# Menu
If you prefer navigating through a menu rather than getting instant results, dial *323# instead. This opens up the MTN data services menu with several options.
When you dial this code, you'll see a menu that includes options to buy data, check your balance, manage auto-renewal settings, gift data to others, and access social media bundles. Simply select option 2 (Check Balance) to view your complete data breakdown. This takes about 15 seconds but gives you more control and options.
2) Check Data Balance MTN Via SMS
Sometimes USSD codes don't work well in certain areas or on certain devices. When that happens, SMS is your reliable backup option.
To check your MTN data balance via text message, open your messaging app and create a new message. Type the number 2 and send it to 312. Within 10 to 30 seconds, you'll receive a reply from MTN showing your complete data balance information.
The SMS method is particularly useful when you're in an area with poor network coverage. Text messages often get through even when calls and USSD services are struggling. It's also helpful if you want a written record of your balance that you can refer back to later.
3) How to Check Data Balance on MTN Nigeria Using myMTN App?
For the most comprehensive data management experience, the myMTN app is your best choice. This is MTN's official mobile application, available for free on both Android and iOS devices.
Step 1: To get started, visit the Google Play Store if you're on Android or the Apple App Store if you're on iPhone. Search for "myMTN NG" and download the official app.
Step 2: Once installed, open it and register using your MTN phone number. You'll receive a one-time password via SMS to verify your identity. After creating a secure password, you're all set.
Step 3: The beauty of the myMTN app is that your data balance is displayed prominently on the home screen as soon as you log in. You'll see a visual progress bar showing how much data you've used, along with exact figures for your main data, bonus data, and night plan. The app also shows countdown timers for when each bundle expire
4) Use Zigi AI Chatbot for Checking MTN Data Balance
MTN has introduced an AI-powered chatbot called Zigi that makes checking your balance as simple as sending a message to a friend. You can contact Zigi on MTN website, whatsapp or even Telegram.
To use Zigi on WhatsApp, save this number in your contacts: +234 803 978 8880. Send a message saying "Hi" or "Hello", and Zigi will introduce itself and show you what it can do. Simply type "Check balance" or "Data balance", and you'll get an instant response with your complete balance information.
Quick Comparison: Which Method Should You Use to Check Your MTN Data Balance ?
Choose USSD (*323*4#) when you need the fastest possible result and don't have internet access. It's perfect for quick checks throughout the day and works everywhere.
Choose SMS (text "2" to 312) when you're in an area with poor network coverage where USSD doesn't respond, or when you want a written record of your balance.
Choose the myMTN app when you want detailed insights into your data usage, need to buy bundles regularly, or want to set up automatic alerts and track patterns over time.
Choose Zigi chatbot when you're already on WhatsApp or Telegram and want to check your balance without switching apps. It's the most convenient option for multitaskers.
If you are running low on data balance, you can always top it up using Tbay app. The best gift card trading app that also enables you to buy airtime and data on all major network providers in Nigeria including MTN.
What to Do When You are Unable to Use a Method to Check MTN Data Balance?
1. Sometimes the USSD code doesn't respond when you dial it. This is usually a network issue. First, check that you have at least two bars of signal strength. If you're indoors, try moving closer to a window or going outside. Buildings with thick walls can block cellular signals.
2. If the signal is fine but the code still doesn't work, restart your phone completely. Power it off, wait 30 seconds, then turn it back on. This often resolves temporary glitches in the network connection.
3. Another common fix is to remove and reinsert your SIM card. Power off your phone first, then carefully remove the SIM, check that it's clean and undamaged, and put it back in firmly. This re-establishes the connection to MTN's network.
4. When USSD fails completely, switch to one of the alternative methods. Send an SMS (text "2" to 312), use the myMTN app if you have internet access, or message Zigi on WhatsApp. Having multiple options ensures you can always check your balance.
If your balance appears incorrect or shows unexpected numbers, wait about 10 minutes and check again.
5. MTN's systems update balance information every few minutes, so there can be a brief delay between usage and updated balance display. For complete accuracy, cross-check using two different methods—if both USSD and the app show the same balance, it's correct.
6. If you can't log into the myMTN app, you can use the "Forgot Password" feature to reset your credentials. If your account is locked after multiple failed login attempts, wait 30 minutes or call MTN customer care at 180 to unlock it immediately.
FAQs
1. What is the main code to check MTN data balance?
The code for checking MTN data balance is *323*4# that will show all your data bundles and expiry dates.
2. How do I check my MTN night plan balance?
You can use the same *323*4# code. Your Night Plan balance appears as a separate item in the response.
3. Can I check my MTN data balance without airtime?
Yes. All the USSD codes and SMS methods are completely free and don't require airtime.
4. Why is my MTN data finishing so quickly?
The main culprits are usually video streaming, automatic app updates, background app refresh, and cloud syncing. Check your Data Usage settings to identify which apps consume the most.
5. Does checking my MTN balance use data?
No. USSD codes and SMS don't use any data. The myMTN app and Zigi use a tiny amount (less than 1MB per check).
